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Terms and Conditions

These terms are issued by Snolo Sleds Limited and are effective from December 7, 2012. They cover the use of our website - snolosleds.com

Use includes visits to our sites, purchases on our sites, participation in our database and promotions. These terms of use apply to you when you use our websites. Please read these terms carefully - if you need to refer to them again they can be accessed from the link at the bottom of any page of our websites.

About Us

This website is owned and operated by Snolo Sleds Limited. If you wish to contact us please:
Email: info@snolosleds.com

1. Content

While we endeavor to supply accurate information on this site, errors and omissions may occur. Snolo Sleds Limited does not accept any liability, direct or indirect, for any loss or damage that may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Snolo Sleds reserves the right to make changes to the content on this site at any time and without notice.

To the extent permitted by New Zealand law, Snolo Sleds makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.

2. Making a contract with us

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received and accepted your order, which indicates that a contract has been made between us. We will take payment from you when we accept your order. In the unlikely event that the goods are no longer available, we will refund your payment to the account it originated from, and advise that the goods are no longer available.

An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery and any other relevant details for your order including but not limited to entering payment information and submitting your order. The final step consists of a confirmation email with full details of your order, which you are able to print as a receipt of your order.

We reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to be placed for commercial purposes, e.g. any kind of reseller. We also reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to have been placed fraudulently.

We reserve the right to limit the number of items customers can purchase in a single transaction.

3. Payment options

We manage payments through Paypal, which requires our customers to have a Paypal account.

At no stage, does Snolo Sleds Limited receive or retain our customers credit card details.

Once payment is made via Paypal, the payment will show in the Paypal system as ‘pending’ until Snolo Sleds confirm the money has gone into their Paypal account. When this has been completed the customers Paypal account will show the transaction as ‘successful’

Confirmation of the payment can be viewed via the customers Paypal account.

4. Pricing

All prices listed on snolosleds.com are in United States Dollars and are inclusive of all import taxes, duties and tariffs, and postage.  All prices are correct when published. Please note that we reserve the right to alter prices at any time for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

5. Website and Credit Card Security

We want you to have a safe and secure shopping experience online. All payments via our sites are processed using Paypal, whereby sensitive information is protected.

6. Delivery and Delivery Charges

Snolo Sleds delivers to all countries free of charge. Some courier / postal companies in individual countries may require customers to pick up their package from their local depots.

7. Delivery Period

If there is a lead in time for the ordered product to be delivered, this will be clearly noted on the details page, prior to the customer confirming the purchase.

Snolo Sleds will endeavor to keep customers informed of the lead in time, however given the nature of the some of the products like the carbon fibre Stealth-X, the hand crafted nature of the product means accurate timings can be difficult. Snolo Sleds will keep all customers advised of any delays and likely delivery dates for each production run. 

You will receive an email that confirms that your order has been dispatched.

To ensure successful delivery, please provide a delivery address where someone will be present during business hours to sign for the receipt of your package.

8. Warranty

Snolo Sleds offers a 12 month manufacturers warranty on all sleds sold on this site.

Customers are required complete and return a warranty card with Snolo Sleds upon receipt of the product. This card will contain the serial number of the purchased sled, and must remain in place for the warranty to be valid.

Each part on the sled contains a serial number that matches to the lodged warranty card. The serial numbers on the sled are hidden from view and must remain in place for the warranty to remain valid.   

Should a customer identify a fault, they can return the damaged part with serial number attached to Snolo Sleds, PO Box 112, Alexandra 9340, New Zealand.

The faulty part will be examined and a decision made on replacing or fixing the part if it falls within the warranty conditions.

Our manufacturers warranty can be viewed here.

9. Accessing our service

Other than connecting to Snolo Sleds website by HTTP requests using a web browser, you may not gain access to The Warehouse website servers. You agree not to disrupt, modify or interfere with our websites or services and their associated software, hardware and servers in any way. You also agree not to modify any content or service on Snolo Sleds website. Furthermore, you agree not to use our sites in any inappropriate or unlawful way.

10. Disclaimer

Our website is intended to provide information for people shopping our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us.

While we endeavor to supply accurate information on this site, errors and omissions may occur. Snolo Sleds does not accept any liability, direct or indirect, for any loss or damage that may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Snolo Sleds reserves the right to make changes to the content on this site at any time and without notice.

To the extent permitted by New Zealand law, Snolo Sleds makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.

11. Intellectual Property

Snolo Sleds Limited owns all copyright and other intellectual property in this site. Everything on this site, unless otherwise stated, is copyright.

Snolo Sleds welcomes the use of this site for personal use, non-commercial use, research or study - provided that the user acknowledges all copyright and other notices contained in the content.

We advise that you may not copy or display for redistribution to third parties, or for commercial purposes, any portion of this site without the express permission of Snolo Sleds.

12. Links

Please note that although this site has some hyperlinks to other third party websites, these sites have not been prepared by Snolo Sleds and are not under the control of Snolo Sleds. The links are only provided as a convenience, and do not imply that Snolo Sleds endorses, checks, or approves of the third party site. Snolo Sleds is not responsible for the privacy principles or content of these third party sites. Snolo Sleds is not responsible for the availability of any of these links.

Snolo Sleds requires that you request our permission to include a link from another site to this site. If you would like to request permission, please email us at info@snolosleds.com

13. Jurisdiction

This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.

14. Changes to this Agreement

Snolo Sleds reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.